Please read these Terms & Conditions (“Terms”) carefully before using the Al-Hafeez Dry Fruits website or purchasing our products.

1. Acceptance of Terms

By accessing or using our Site, or placing an order, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree with any part of these Terms, you should not use our Site or services.

2. Eligibility

You must be at least 18 years old (or of legal age in your jurisdiction) to purchase from us. By using the Site, you represent that you meet this requirement.

3. Account Registration & Security

  • You may create an account to place orders.
  • You agree to provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to notify us immediately of any unauthorized use of your account or breach of security.

4. Product Information & Pricing

  • We make efforts to display accurate product descriptions, images, and prices.
  • However, we do not guarantee that all information is error-free.
  • If you receive a product that does not match its description, you may return it per our Returns & Refunds policy.
  • Prices may change without notice; we reserve the right to adjust or correct pricing errors before accepting an order.

5. Orders & Acceptance

  • Placing an order is an offer to buy.
  • We reserve the right to accept or reject any order for any reason (e.g. out-of-stock, pricing error, credit issues).
  • Once we accept your order, we will send a confirmation email or message.

6. Payment

  • Payment must be made using approved payment methods (e.g. credit card, bank transfer, digital wallets).
  • By submitting payment information, you represent that you are authorized to use the chosen payment method.
  • All payments are subject to verification.

7. Shipping & Delivery

  • We deliver to addresses within Pakistan.
  • Shipping charges and delivery time estimates will be provided before checkout.
  • We are not liable for delays caused by third-party couriers, natural events, or unforeseen circumstances.

8. Returns, Refunds & Exchanges

  • You may return eligible products within [8 days, e.g., 15 or 30 days] (see Returns & Refunds policy).
  • Products must be unused, in original packaging, and in saleable condition.
  • Once we inspect and approve the return, we will issue a refund or exchange as appropriate.
  • Shipping costs, if any, may be non-refundable (unless the return is due to our error).

9. Intellectual Property

  • All content on the Site, including text, images, logos, and trademarks, is owned by or licensed to Al-Hafeez Dry Fruits.
  • You may not copy, reproduce, distribute, republish, or use any content for commercial purposes without prior written permission.

###10. Limitation of Liability & Disclaimers

  • Our Site and products are provided “as is” and without warranties (express or implied).
  • We do not promise uninterrupted, error-free service.
  • To the maximum extent permitted by law, Al-Hafeez Dry Fruits shall not be liable for indirect, incidental, special, punitive, or consequential damages.
  • Our total liability to you for any claim will not exceed the amount you paid for the relevant product(s).

###11. Indemnification
You agree to indemnify and hold harmless Al-Hafeez Dry Fruits, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of the Site.

###12. Termination
We may suspend or terminate your access to the Site or cancel orders if you violate these Terms or for other valid reasons. Upon termination, all provisions that by their nature should survive will survive (e.g. intellectual property, indemnification, limitation of liability).

###13. Governing Law & Dispute Resolution
These Terms are governed by the laws of [your country, e.g. Pakistan]. Any dispute arising out of or related to these Terms will be resolved in the courts of [your city/jurisdiction].

###14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes take effect once posted. Continued use of the Site after changes constitutes acceptance.

###15. Contact Information
If you have questions about these Terms, contact us at:

Email: Alhafeezdryfruits1@gmail.com
Address: Dr Bani Road, Quetta.